ISDN is a common form of data transmission established in the 90s that sends information over copper wire systems. It is used by many millions of businesses across the UK. Often found in small businesses, ISDN sends digital messages through a landline using an adaptor or converter. Messages can then be transmitted to customers and clients through the internet. While it has been phased out in most private homes in favour of mobile technology and broadband, ISDN likely remains the primary method of sending fax documents and making phone calls for your business.
The ISDN switch-off is going to happen in 2025. British Telecoms (BT), the UK’s largest telecommunications provider, will cease to operate all of its legacy services. This means the infrastructure that used to enable old-fashioned landlines systems will no longer be operational. The result of the ISDN switch-off is that anyone currently sending fax documents and phone call data through ISDN will no longer be able to do so. The technology will become completely obsolete.
The ISDN switch-off can mean only one thing for businesses still using the technology to transmit fax and phone calls: a change must be made.
Following the 2025 switch off, there will be no way to access or use ISDN to submit data using the platform, which means you will be forced to adapt to new communications systems. There is no getting around this fact.
This idea of forced change may be concerning for the millions of businesses still using ISDN. But while it is completely unavoidable, is this really bad news for your company?
The change brought about by the ISDN switch-off doesn’t need to be alarming. In fact, it is going to be a good thing for your business. There is a reason BT has chosen to eliminate ISDN from its service structure. The technology is old and outdated. It isn’t cost-effective or efficient for businesses to keep operating in the modern day. There are much better solutions available. By being forced to update your technology, you could actually discover much more powerful communication platforms.
Platforms like eFax can transform the way your business sends fax documents.
eFax is the ISDN alternative your business needs. Forget about sending fax using landline technology and step into the digital era. Our innovative and intuitive online faxing is so simple to use. It requires no additional training or IT knowledge — anyone can take advantage of eFax technology.
Easily integrate eFax into your business today and step away from outdated technology that is reliant on soon-to-be-obsolete ISDN.
Got more questions about the ISDN switch-off? eFax has covered everything you need to know in our comprehensive blog. From more in-depth information on the reasoning behind the switch-off to how it will really impact your business, our article explains all.