eFax® automatically stores every fax you receive through your account, keeping them securely in the cloud for the life of your account. You can easily access old faxes from the Message Center, and search for a fax by date, keyword, or tags you can manually apply to your faxes. Plus you can view fax usage within the Account Overview Page.
Note: If you implement the optional Enhanced Security feature on your account, the Search function will be disabled. Additionally, Search will work only with English-language keywords.
Receive Faxes in Your eFax Message Center
To read faxes in your eFax Message Center:
Search for Faxes Stored in Your eFax Account Online
In the Message Center, you can search for faxes by keywords or any tags you’ve applied to your faxes.
To search for stored faxes:
Note: Tags are not case-sensitive: HOUSE is the same as house.
View Copies of Faxes You’ve Sent with eFax
To view a sent fax in Message Center: