With unlimited online storage included with your eFax Plus® or eFax Pro™ service, you have access to all your faxes through your eFax account. eFax Message Center provides several tools to help you better organize your faxes for easier search and retrieval later. You can:
Search for Faxes in Your eFax Account
To search for faxes stored in your eFax account:
You can also search for faxes from the eFax mobile app.
Add Tags to Your Faxes to Help You Find Them Later
Tags are keyword categories you apply manually to your faxes in eFax Message Center to easily organize and find your faxes when you need them.
You can customize tags to fit your needs. You can create a tag for “signed contract,” for example, and append this tag to all faxes that include a signed contract. This way, when you need to find these faxes, you can simply search for the tag “signed contract.” You can add tags to any fax stored in Message Center, and add multiple tags to each fax.
Note: If you implement the optional Enhanced Security feature on your account, the tagging function will be disabled.
To add a tag to a fax:
To view or remove tags from a fax:
Organize Your Faxes with Message Center Folders
Within eFax Message Center, you can further organize your faxes by grouping them into folders, using either the system’s standard folders or custom folders you create.
Note: Your Message Center will always have the following default folders (and they cannot be deleted or renamed):
To create a new folder:
To rename an existing folder:
To delete a folder:
Move and Delete Your Faxes in Message Center
Within eFax Message Center, you can move or delete faxes, add tags to your faxes, and search for faxes sent or received through your eFax account.
To move a fax to another folder:
To delete a fax:
Keep Tabs on Your Fax Usage with Fax Activity Logs
You can view a summary of activity on your eFax account, as well as detailed activity logs for each of your fax numbers, at any time. To access the Usage tab, just click Update Account in the header on your eFax MyAccount page.
On the Usage tab, you’ll see a summary table with the following information:
To view detailed Send and Received Fax Activity Logs: