eFax Help Center

If you have a question, the eFax^® Help Center has your answer. Learn about the setup process, how to send and receive faxes, where to change your account preferences, billing information and more.

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Frequently Asked Questions

• Do I need to purchase any special equipment to have an eFax account?

• Can I get a local eFax number in a country, state or city where I don't live?

• I already have a fax number. Can I still use the service?

• How do I send faxes using eFax?

• How do I log in to my account?

• Can anyone send me a fax, or must they be an eFax subscriber?

• How do I cancel my eFax account?

• How do I know when someone sends me a fax?

• Can I receive faxes at multiple email addresses?

• How do I send a fax via email?

• How can I make sure the faxes I sent were successful?

• How do I read my faxes?

• How do I sign faxes?