Here are a few things you’ll need to know before you cancel:

• For your security, cancellation requests are handled during business hours Monday to Friday (8am to 5pm) by online chat or phone.
• You will need your eFax number and will be asked some security questions to verify your account before canceling.
• Once your account is closed, you will no longer be able to access your online account and storage will be deleted.
• If you purchased eFax through iTunes, click here for online cancel instructions.

NOTE: Once closed, you will receive an email from eFax to confirm your account has been closed.

For further assistance, please use our live chat option or call us at 0203 147 4872.

Have additional questions or concerns?

Call us at 0203 147 4872.