Go to the “Account Details” section on the top navigation.
Click on the “Billing” tab – scroll down to “Next payment date”.
Here you will find “Cancel My Account”, click to cancel.
*Important Note:
If you have an annual plan, multiple fax numbers, an outstanding balance or if your payment method is anything other than card, you must contact us by email [email protected] or phone 0800 0232822 to cancel and we will assist you further.
Any eFax signups purchased through iTunes must cancel through the iTunes, Click Here for cancel instructions. Should you need any further assistance, please do let us know.
* Free trial must be cancelled within 14 Days to avoid fees. **The Free Trial includes a credit for sending up to 200 fax pages and receiving up to 200 pages. The number of free send pages will vary based on the send rate to a given destination.