eFax FAQs

Most Frequently Asked Questions
General Questions
Sending & Receiving Faxes
eFax® Document Management Features
Account Settings
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020 3147 4872
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Why eFax?

eFax is the #1 Internet fax service provider in the world–offering fax by email to more than 11 million subscribers in 46 countries.
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Incoming fax pages in excess of the included pages cost $0.10. With toll-free numbers, all incoming pages are $0.20 a page with no free pages included. Per-page fax rates apply to fax pages that take less than 60 seconds to transmit—approximately 90% of all pages. Graphic-intensive fax pages may take longer than 60 seconds and may be charged as multiple pages.

eFax Plus includes a $3 monthly credit (approx 30 pages) for outgoing fax pages. Outgoing faxes in excess of the included pages cost $0.10 to numbers in the U.S.

As an annual eFax Plus Member, your credit card will be charged $169.50, which is $14.13/month. Value Added Tax (VAT) may apply depending on your country of residence.
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